FAQs
What is the minimum order quantity (MOQ)?
Our bulk MOQ starts from around 150 to 200 units, depending on the bottle model.
Do you offer customization options?
Yes. We provide logo printing, engraving, custom colors, and personalized packaging for all bulk orders.
Can I get a sample before placing a bulk order?
Yes, samples are available upon request. Sample charges apply.
What grade of stainless steel do you use?
All bottles are made using Food-Grade Stainless Steel (SS 304 / SS 302).
What size options are available?
We offer sizes including 350 ml, 500 ml, 750 ml, 900 ml, 1L, and 1.2L.
Are hot & cold insulated bottles available?
Yes, we have both single-wall and double-wall vacuum insulated bottles.
Do you support corporate gifting orders?
Yes, we specialize in corporate gifting with full branding and packaging solutions.
Do bulk orders receive discounts?
Yes, pricing depends on the quantity. Share your requirements for the best quote.
Do you ship across India?
Yes, we deliver PAN India through trusted courier partners.
What if products arrive damaged?
We offer replacements for damaged items if reported within 24–48 hours of delivery, with proof of unboxing videos & photos.
Are Nelcon bottles leak-proof?
Absolutely—our designs feature secure screw lids and sipper caps. Tested for everyday adventures, so you can toss them in your bag worry-free.
Can I use Nelcon bottles in the microwave or freezer?
No, our stainless steel bottles aren’t microwave-safe (use the Flambeau Electric Kettle instead!). They’re freezer-friendly for cold drinks but avoid extreme temperatures to maintain insulation.
What payment options are available?
Pay your way: debit cards, UPI, net banking, or wallets like Paytm. Secure, flexible, and fee-free for a smooth checkout.
How do I contact Nelcon support?
We’re 24/7 ready! Reach us via live chat, email (support@nelconindustries.com). Get quick responses for all your queries.